> ## Documentation Index > Fetch the complete documentation index at: https://docs.grdd.dev/llms.txt > Use this file to discover all available pages before exploring further. # Testimonial page # Managing Customer Testimonials ## Overview Customer testimonials build trust and credibility with potential clients. This guide walks you through adding and managing testimonials on your public profile. ## Step-by-Step Guide ### 1. Access Profile Settings Click on your score card to view your profile details. Score Card ### 2. Navigate to Testimonials Click on "testimonials" in the navigation menu to access the testimonials section. Testimonials ### 3. Add New Testimonial Click on "add new testimonial" to begin creating a testimonial entry. Add Testimonial ### 4. Enter Testimonial Details Complete all required fields: * Customer name * Rating * Testimonial text * Service date * Location (if applicable) * Display order (controls positioning on page) Testimonial Details ### 5. Add Visual Content Enhance your testimonial with customer photos or relevant images: 1. Click on "Select an Image from Gallery" 2. Choose an appropriate image that represents the testimonial Select Image ### 6. Image Management You have two options for adding images: * Upload a new image from your device * Select from previously uploaded images Upload Image ### 7. Save Testimonial Click on "save" to publish your testimonial. Save ### 8. Preview Changes Click on "public profile" to review your new testimonial. Public Profile ### 9. View Testimonials Section From your public profile, click on "testimonials" in the left navigation menu. Testimonials ### 10. Final Review Review your published testimonial to ensure all content appears correctly. Review ## Best Practices ### Content Guidelines * Use authentic, verified customer testimonials * Include specific details about services provided * Maintain a balanced mix of testimonials * Update regularly with fresh content ### Presentation Tips * Display the most impactful testimonials prominently * Include customer photos when available * Keep testimonials concise and readable * Highlight diverse service experiences ### Management * Regularly review and update testimonials * Remove outdated or irrelevant content * Respond to negative feedback professionally * Maintain consistent formatting Authentic testimonials are powerful marketing tools. Ensure you have permission from customers before publishing their testimonials and photos. Consider implementing a regular schedule for requesting and updating testimonials to keep content fresh.